Frequently Asked Questions

What product do you have?

Pepper, cinnamon, star anise, cashew nuts, desiccated coconut and coffee beans robusta with various quality for each product.

Are you a manufacturer or trader?

In order to avoid spams & frauds and also facilitate purchasing process, we might request you to provide us some basic information right from our first interaction as below:

– Work email address

– Phone number

– Company name

– Company type (Are you a wholesaler/retailer/trading company/sourcing agent/buying agent, etc.)?

Other information related to projects (project goals, estimated order volume, timeline, etc.) will be collected in a later stage.

Which country do your company export to?

We export to the market worldwide like Nepal, Pakistan, Qatar, Iran, Iraq, Libya, Bahrain, Lebanon, Yemen, Egypt, Syria, Kuwait, UAE, Tunisia, Senegal, Gambia, Mali, Myanmar, Philippines, Thailand, Singapore), India, Sri Lanka, the US, Canada, the UK, German, Netherlands, etc.

How many containers your factory can supply per month?

We can meet bulk orders and have stable production capacity.

How can we believe in your company?

Our representative is located in 17T1 Building at Hoang Dao Thuy street, Cau Giay district, Hanoi City. This is a real website and you can see our Certificate of registration. Our company has also been established since 2013, proving that we have long years of experience in the market.

What is your MOQ?

MOQ/MOA: 1 x 20ft at the minimum. Each product grade can be loaded in a different quantity, please contact our salesman to check details.

What is your payment method and currency accepted?
  • Most of orders, we prefer the TT method. In addition, we also accept DP and LC. 
  • All currency is accepted.
What is included in your document set?

Different countries require different docs, please let us know at first documents you may need. Some documents will cause additional fees, which should be counted in price, for example: Certificate of inspection, Certificate of analysis specific contents, etc.

Do you ship LCL?

We prefer FCL, for small quantities for testing, you can ask for a sample 500g.