Quality and safety are paramount
Quality has always been a top priority at Phalco Vietnam JSC. At in-house and external laboratories we constantly test raw food materials for both safety and quality. The microbiological, physical and chemical properties of our products are all analyzed. In addition, we implemented HACCP and we pay close attention to allergen control, performing the proper risk analyses.
Because we deal in natural products, quality can differ. That's why we have qualified personnel who conduct comprehensive tests. With precise analyses and specifications at their fingertips, our traders can always buy the desired quality. Separate warehousing and processes like steam sterilization further improve quality. To assure that the standards and food safety are maintained right across the supply chain, all our products can be located and traced according to our traceability protocol.
Critical sourcing of suppliers and products is also a major concern. We believe in ethical procurement, thus, to input material, we take into account local conditions in order to protect the environment and the welfare of inhabitants. As well as the quality of our products, the standard of our systems is crucially important. Through a regular program of internal audits, we review, evaluate and adjust our operations at all levels. As a result, we are able to deliver and improve the high-quality products and services that our customers require. This also helps us optimize our approach towards food safety. One of the outcomes of this approach is a series of quality standards in accordance with ISO 9001:2000, FDA and HACCP.
Constantly improving the quality of our systems
With a fundamental belief in teamwork and awareness, Phalco Vietnam JSC works to maintain its approach to quality assurance and keep it compatible with a challenging business sector. We have developed a team-oriented environment that encourages continuous improvement and ensures that everyone has sufficient training and resources to meet the demands of our business. We also recognize the vital role played by quality controls and our position as a reliable and consistent supplier. That's why constant enhancement of our services through the comprehensive understanding of customer needs is a must.